Programs & Services

Violence Against Women Programs

The program serves Francophone women who have experienced partner abuse, which includes behaviour that has been hurtful, disrespectful, controlling or physically abusive. The program is available to francophone women regardless of their culture or sexual orientation, whether they have left their violent partner, or are still living in that situation.

Program Components:

  • Individual counselling services, specializing in domestic violence
  • Accompaniment and advocacy services, along with information on the resources available in the community
  • Support groups

Cost: All services are free. Financial help is available if needed for transportation and babysitting. Language interpretation and sign language interpretation are available upon request.

Contact information:

If you would like more information about the program or to book an appointment, please contact the Counsellor by telephone at 613-233-8478 or by TTY at 613-233-1866.

This program is subsidized by the Ministry of Community and Social Services

Program for Francophone Women who have experienced Sexual Abuse

This program serves French speaking women who have experienced sexual abuse. It addresses all forms of sexual abuse: abuse during childhood; incest; unwanted sexual touching; rape; date rape; rape by a partner, an acquaintance,  friend, or stranger; sexual harassment in the workplace; sexual violence in war; ritual abuse; cyberporn.

The goal of the program is to help its participants by giving them a safe place to share and heal; to regain control of their lives; and to learn ways of managing and eventually reducing symptoms of distress.

Program Components:

  • Individual counselling for survivors.
  • Group counselling
  • Individual counselling and awareness sessions for partners and friends of survivors to help them understand and support survivors through the healing process.

Cost: All services are free.

Financial help is available if needed for transportation and babysitting. Language interpretation and sign language interpretation available upon request

Contact information:

If you would like more information about the program or to book an appointment, please contact the Counselor by telephone at 613-233-8478 or by TTY at 613-233-1866.

This program is subsidized by the Ministry of Health /Champlain Local Health Integration Network

24-HOUR Fem’aide: 1-877-336-2433

 

Transitional Support Program

The goal of this program is to provide assistance to women who have left or are thinking of leaving an abusive relationship. The program is available to women of all cultures, religions, ages and sexual orientations.

The program provides:

  • assistance with a referral to a women’s shelter
  • information, referrals and advocacy regarding housing, financial assistance, legal assistance, health needs, language interpretation, accompaniment and counselling services
  • safety planning
  • creation of a transitional plan

Cost: Services for this program are free. Language interpretation and sign language can be arranged if required.

Contact information:                          

Please contact the Transitional Support Worker by telephone at:

613-233-8478 or by TTY at 613-233-1866.

This program is subsidized by the Ministry of Community and Social Services

New Directions (for women)

New Directions is a 12 week group counselling program that helps individuals take responsibility for and change behaviour that has been hurtful, disrespectful, controlling, or abusive to a current or former spouse or intimate partner.  Women’s groups are offered several times a year.

Who Attends New Directions?

New Directions offers services, in both official languages, to adults (18 years of age and over).  Clients can be referred to the Program as a condition of a Court Order after being charged with, or found guilty of, a domestic violence offence;

New Directions also provides services for gay, lesbian and transgender clients. Depending on the demand, these services may be provided in a group or individual format.

Contact the Program Co-ordinator, Jeff Bondy, at 613-233-8478, ext. 225 or at jbondy@newdirectionsottawa.ca for more information or to schedule an intake appointment.

PROGRAM FEES

Fees are calculated by using a sliding scale and are based on the gross annual income of the client. Language and sign language interpreters are available for those who need help communicating in English or French. (No cost to client)

New Directions is funded by the Ontario Victim and Vulnerable Persons Division, Ministry of the Attorney General and the fees collected from clients.

Counselling

Our counselling services assist individuals, couples and families in crisis and/or in need of support. Our professional counsellors can help individuals explore and understand the challenges they are facing by: finding effective ways to cope with personal stressors; addressing mental health issues; enhancing problem solving and conflict resolution skills; and overall improve an individual’s personal well-being.

Services available include: 

  • Intake and assessments
  • Individual counselling session
  • Group counselling
  • Workshops and presentations

Our counselling services are available within the following locations in Ottawa:

  • 310 Olmstead (CFSO)
  • 290 Dupuis Street (Vanier Community Service Ottawa)
  • 40 Cobourg Street (Lowertown Community Resource Centre)
  • 240 Centrum Boulevard (Orleans-Cumberland Community Resource Centre)

Our counselling services are available in English, French, and Farsi. Language interpretation, including sign language, is provided upon request. Cost: The fee for this service is assessed using a sliding scale and is based on your annual family income and number of dependents.

This program is partially subsidized by the United Way and the City of Ottawa.

Walk In Counselling Clinic

Do you need someone to talk to?  The Walk-in Counselling Clinic provides counselling services for individuals, couples, and families on a first come, first served basis. No appointment or referral is necessary! The Clinic is a no-fee service aiming to help you deal with life’s challenges.

                      Click here for times and locations

                     For walk-in counselling clinics specifically for children:  Crossroads

                     For walk-in counselling clinics specifically for youth:  Youth Services Bureau of Ottawa

Funding provided by the Champlain Local Health Integration Network.

Counselling for Children Who Witness Domestic Violence (French only)

This program serves to help French speaking children and adolescents aged 6 to 15 and their mothers who have been exposed to, witnessed, or are victims of domestic abuse.

The children’s program offers both individual and group counseling. This program helps children understand abuse against women; find positive ways to share feelings and handle conflict; reduce shame and fear; and discuss safety planning. Mothers are also offered individual and group counselling. The focus is on helping mothers understand the impact of woman abuse on children; providing resources regarding custody and access issues; addressing self-esteem and self-care; and discussing safety planning for themselves and their child(ren).

There is no cost for this program.

Financial help is available if needed for transportation and babysitting. Language interpretation and sign language interpretation available as needed.

Contact information:

If you would like more information about the program or access services, please contact the Child Witness Counsellor by telephone at 613-233-8478 or by TTY at 613-233-1866.

This program is subsidized by the Ministry of Community and Social Services

Advocacy

The Advocacy & Community Outreach Program assists vulnerable and marginalized individuals/groups who face barriers in accessing services related to immigration, refugee status, disabilities, and living on low income.

Description of the program:

The Advocacy Worker is available to meet with individuals or representatives of organizations to help identify specific needs and develop the best course of action.

Services include:                      

  • Information and referrals that link individuals and families to appropriate services and programs
  • Information sessions & presentations to the public
  • Outreach to vulnerable and marginalized groups who face barriers when accessing services
  • Participation in community planning and coordination activities

Cost: Services for this program are free to residents of the City of Ottawa. Language interpretation and sign language interpretation available upon request

Contact information:

If you would like to access advocacy or community outreach services or would like more information, please contact the Advocacy and Outreach Worker by telephone at 613-233-8478 or by TTY at 613-233-1866.

Capacity Building/Resilience Program

Skill building groups that aim to foster and/or enhance resilience in children, youth and adults.

  • Includes groups that focus on emotional regulation, anger management and skills for living.