Counselling and Family Service Ottawa
(CFS Ottawa)

CFS brings hope and support to residents of Ottawa who are facing some of life’s biggest challenges, including mental health challenges and gender-based violence. Through a variety of programs and services, including counselling, education, outreach and advocacy, we help people of all ages work through their difficulties, develop coping strategies, and find practical solutions for moving forward. Our services are available to all residents of the Ottawa region who need them, regardless of income, faith, culture, gender or sexual identity.

CFS Ottawa Logo

You’re not alone

We’re here to face the worst life has to throw at you, with you. Whether it’s mental health or parenting challenges, or you’ve been traumatized by violence, we’ll help you find your way.

Programs and Services

Counselling and support services are available to individuals, couples and families, in English and French. Our programs are designed to help you find your strength and access the support you need to make a better life for yourself and your children. We also offer programs for children and young people who are dealing with social, emotional or mental health issues, or have been subjected or witness to violence or abuse. Many programs are available for a sliding scale fee. Advocacy, walk-in counselling and all services for survivors of gender-based violence and abuse are free.


people received individual, couple and family counselling at CFS last year.


children were better prepared to provide testimony in court.


men and 26 women completed the New Directions program following a domestic violence charge.


men who are survivors of sexual abuse found support at CFS.

Are you a woman, trans or gender diverse person who:

  • has left or is thinking of leaving an abusive relationship
  • feels unsafe
  • is alone or feeling isolated
  • doesn’t know where to begin?

Learn how to stay safe, understand your options and know where to get help.

CFS Ottawa recognizes and respects that we are on unceded Algonquin territory.