Welcome to CFS Ottawa
CFS Ottawa has been serving the Ottawa community since 1940 as a non-profit charitable organization.
CFS Ottawa’s Board of Directors, staff and volunteers are committed to providing counseling and support services to individuals, couples and families in French and English. CFS Ottawa strives to ensure all programs and services are available and accessible to all with no discrimination based on ethnicity, language, race, age, ability, gender, sexual orientation, income, and political or religious affiliation.
(updated June 6, 2020)
Counselling and Family Service Ottawa is gradually re-opening to clients. Over the next month (beginning July 6th) we will begin to offer some in-person services, while maintaining physical distancing and taking all possible measures to keep clients and employees safe. As we move towards re-opening we will gradually shift from support provided by phone to virtual sessions, and finally to in-person sessions.
We have put measures in place to ensure everyone’s safety. The office is being cleaned and sanitized several times per day, especially high touch public surfaces. The office or group room you go into for your session will be sanitized before and after the session. Before coming to our office you will be asked to complete an assessment form (which will be sent to you by email) or you will be asked questions to screen for Covid 19 by phone. When you come to the Agency please do not come early. We ask that you stay in your car or outside on the sidewalk at a distance of 2 metres (6 feet) apart, until just before the time of the appointment. The Agency door will be locked and we will only allow one person to enter at a time. You will be screened for Covid, be asked to use hand sanitizer and you will be given a mask to wear (unless you bring your own). Lines on the floor will indicate 2 metres distance. We ask that you make sure to stay 2 metres from other people. Please note that only clients will be allowed into the building (or in the case of a child, one parent or caregiver).
We ask for you cooperation to help keep everyone healthy and free from Covid 19.
If you have questions or concerns please call us at 613-233-8478.
Thank you for your understanding.